Last updated: February 10, 2026
This Privacy Policy describes how Rose Golden Co collects, uses, and discloses your personal information when you visit or use our services, make a purchase on www.rosegoldenco.com, or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, the terms “you” and “your” refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree that your information will be collected, used, and disclosed as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access any of the Services.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other actions required by applicable law.
Collection and use of your personal information
To provide the Services, we collect and have collected during the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, our users, and others.
Personal information we collect
The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term “personal information” refers to information that identifies you individually or relates to you, as well as information that can reasonably be associated with you. The sections below describe the categories and types of personal information we collect.
Information we collect directly from you
The information you provide directly through our Services may include:
- Contact details: including your name, address, phone number, and email.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: including your username, password, security questions, and other details used for account security.
- Customer support information: including information you choose to include when communicating with us, for example, when sending a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information; however, this may prevent you from using or accessing these features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data“). For this, we may use cookies, pixels, and similar technologies (“Cookies“). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other interaction details.
Information we obtain from third parties
We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, such as Woocommerce.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, prepare your orders, and provide the products or services you requested in order to fulfill our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or the third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits (SDKs), third-party libraries, and cookies.
Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also review the section Third-party websites and links.
Use of your personal information
- Providing services and products. We use your personal information to provide the Services and thus fulfill our contract with you, including processing payments, preparing orders, sending notifications about your account and purchases, returns, exchanges, or other transactions, creating and managing your account, organizing shipping, facilitating returns or exchanges, and other account-related features and functionalities. We may also improve your shopping experience by allowing Woocommerce to link your account to other Woocommerce services you choose to use. In this case, Woocommerce will process your information as outlined in its Privacy Policy and Consumer Privacy Policy.
- Marketing and advertising. We may use your personal information for promotional and marketing purposes, such as sending promotional, advertising, and marketing communications via email, SMS, or postal mail, and displaying ads for products or services. This may include tailoring the Services and advertising on our Site and on other websites.
- Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, contact us immediately.
- Communications and service improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be able to respond to you, provide effective services, and maintain our business relationship with you.
Cookies
Like many other websites, our Site uses cookies. For specific information about the Cookies we use related to our Woocommerce store We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), generate reports and statistics, and better understand user interaction with the Services (in our legitimate interest of administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most browsers accept Cookies by default, but you can configure your browser to delete or reject cookies. Note that deleting or blocking Cookies may negatively impact your user experience and may cause some Services, including certain features and functionalities, to work incorrectly or become unavailable. Blocking Cookies may also not fully prevent information from being shared with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference through the GPC signal, we will treat it as a valid opt-out request to not share/receive targeted advertising for the associated browser or device, and if we can associate the device sending the signal with a Shopify account, we will also apply the opt-out to that account. For more information about Global Privacy Control.
Disclosure of your personal information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business purposes, or other reasons under this Privacy Policy. Such circumstances may include:
- With vendors or other third parties that provide services on our behalf (e.g., IT management, payment processing, data reporting and analytics, customer support, cloud storage, order preparation, and shipping).
- With business and marketing partners to show you advertising and provide you with services. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as to deliver products to you or through the use of social media widgets or login integrations with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interest of operating a successful business.
- In connection with business transactions, such as mergers or bankruptcies; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service; and to protect or defend the Services and our rights, those of our users, and others.
In the last 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described above in “Collection and use of your personal information” and “Disclosure of your personal information”:
| Category | Categories of recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
We have “sold” and “shared” (as these terms are defined under applicable law) personal information in the past 12 months to engage in advertising and marketing activities as outlined below.
| Category of personal information | Categories of recipients |
|---|---|
| Identifiers such as name, email address, and phone number. | Business and marketing partners. |
| Commercial information such as records of products or services purchased. | Business and marketing partners. |
| Usage Data. | Business and marketing partners. |
Third-party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are unaffiliated with or not under our control, you should review their privacy and security policies as well as other terms and conditions. We do not endorse and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Information you provide on public or semi-public sites, including information you share on external social media platforms, may also be visible to other users of the Services and/or users of those external platforms, without limitation on its use by us or by third parties. Our inclusion of such links does not, by itself, imply any endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.
Children’s data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of minors under 16 years of age.
Security and retention of your information
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Information you transmit to us may not be secure while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.
The retention period for your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. These rights are not absolute and may apply only in certain circumstances, which may allow us to deny your request in some cases as permitted by law.
- Right of access/know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to deletion: You may have the right to request deletion of the personal information we hold about you.
- Right to correction: You may have the right to request correction of inaccurate personal information we hold about you.
- Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and subject to certain exceptions.
- Restriction of processing: You may have the right to request that we stop or restrict processing of personal information.
- Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request. To do so, you may reply directly to our denial.
- Manage communication preferences: We may send you promotional emails, and you can unsubscribe at any time using the unsubscribe option available in the emails we send. If you unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
Please note that exercising any of these rights will not result in discriminatory treatment by us. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting requests from an agent, we will require proof that you have authorized the agent to act on your behalf. We may also need you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details provided below, or to lodge a complaint with your local data protection authority.
International users
Please note that we may transfer, store, and process your personal information outside the country in which you live. Your personal information may also be processed by staff and third-party service providers and partners in such countries.
If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to countries that provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, you can call us by phone, email us at [email protected], or contact us at 14206 Avenida North Nebraska Tampa, Florida, 33613, US.